Polaris is EIB's intranet application focusing on capital management. This project's objective was to develop a planning, simulating and monitoring tool to measure the impact of additional operations on the Risk Appetite Framework to manage effectively, steer the business and set strategic communications orientations.
PROBLEM
Polaris is a functional environment from a business perspective but lacks intuitiveness and usability from the user experience perspective.
Users are not convinced to move from old-school Excel sheets to the Polaris environment.
CHALLANGE
Displaying large data tables
The complexity of filtering process in user flow
OUTCOME
User research
User interviews
Usability tests
User journey maps
Heuristic analysis
Wireframes
Storyboards
Prototypes
Onboarding videos
Design assets
Design system
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Refreshed look & feel, reduced complexity & enhanced user experience